The world’s #1 direct-sale
computer vendor needed to support its vision
for global order fulfillment, but was faced
with unknown shipping costs to markets where
it did not have a local distributor, as well
as higher returns when customers refused to
pay the extra duty on receipt of the goods.
Solution
Dell selected the Trade Planner
solution to optimize its distribution planning
strategy. By obtaining accurate duty quotes
for
South America
, Dell was able to calculate total landed cost
for each shipment, ensuring the right level
of duty was paid prior to delivery of the order.
