DecisionOne is a leading provider of technology support services to hardware OEMs and IT Service Providers, delivering reliable, low-cost maintenance and support solutions. With 1,500 export orders per year, DecisionOne required a simple to use, flexible compliance solution that could easily support its expanding sales volume and deploy quickly without costly software or hardware. However, its existing solution was outdated, cumbersome and required a costly upgrade.

DecisionOne chose Amber Road's Export On-Demand solution, a complete export compliance solution targeted to the needs of small- and medium-sized exporters. Available on a flexible, on-demand architecture, Amber Road's Export On-Demand addressed the company’s needs with product classification, restricted party screening and document generation capabilities, enabling multiple functions to be performed simultaneously and release shipments to carriers more efficiently.