CEVA Logistics recognised a need to improve the contract management
and pricing process of its ocean freight business.
Sales teams were challenged by spreadsheet and
text-based documents which were increasingly
unable to scale to support a growing field organization
and the complexity of customer quotation requests.
Solution
CEVA Logistics selected the Logistics
Contract and Price Management solution from
Management Dynamics to automate its ocean service
contracts, streamline the rate and quotation
process, and audit all freight transactions
to track the cost and margin on each quote,
as well as eliminating carrier invoice overcharges.
Benefits
Cost savings of $1.45m per year
Improved profit margin
Reduced misquotes and carrier overcharges
Better win rates for new business
opportunities
Differentiated customer service
giving more cost and service choices,
faster
